Create a site

Your site becomes usable for drivers once the site and a fleet have accepted an agreement offer and the charging points are technically connected. To get there, first set the site to In operation and define an agreement offer for the site.

1.Prerequisites

You are logged in as an admin. You also need a company, that is, the firm to which invoices and payouts are addressed.

It is created automatically when you register your organisation; you add further companies in the organisation settings if needed.

2.Step by step

  1. 1.
    First, switch to Depot operator in the top left and open Sites in the sidebar.
  2. 2.
    Click Add site in the top right to open the Add site form on the right.
  3. 3.
    Under Site name, enter a name, and under Status, select whether the site is In operation or Planned.

    In the Add site form, In operation is preselected, whereas with Planned, fleets can initially only express their interest and do not see an agreement offer.

  4. 4.
    Then, under Site type, select one of the two options.
    • Public charging site is publicly accessible and not fenced off, for example a charging park.
    • Depot charging site is often located on private company premises, which is why drivers need access there or have to check in.
  5. 5.
    Under Visibility, specify who sees the site.
    • Visible to all fleets on Depotcharge shows the site to every fleet and is suitable if as many fleets as possible should find the site.

      Fleets can accept the agreement offer directly on the map.

      Depending on the agreement offer, you can approve or reject fleets.

    • Only visible to fleets with an agreement shows the site only to fleets that already have an agreement, and is suitable if only your preselected partners should see the site.
  6. 6.
    Under Company, select the appropriate company from the list, because the payout for the fleets' charging sessions later goes to it.
  7. 7.
    Under Use the map or enter your site's address, click on the map to place a pin so that the address fields fill in automatically.
  8. 8.
    Then check Street and house number, Postcode and City and correct the details by hand if needed.
  9. 9.
    We recommend that you optionally enter a Description of no more than 50 words.

    Under Driver access support, you can also enter an Access description and an Access code, entering the code only if drivers need it for the site.

    If the field stays empty, the site detail page does not show a code.

  10. 10.
    Under Support contact, enter a Telephone number and an Email.

    This information is optional, but we strongly recommend it so that fleets can reach you directly with questions.

  11. 11.
    Under Opening hours for external fleets, select Open 24/7 or Has opening hours.

    With Has opening hours, activate the weekdays on which the site is open and then enter the times for each day.

  12. 12.
    So that fleets know what to expect on site, optionally select the applicable details in these groups.
    • Energy supply with Green electricity and Load management
    • Site facilities with Overnight charging permitted, Parking and Truck wash
    • Driver facilities with WiFi, Toilets, Vending machine, Coffee, Restaurant or canteen, Washing machine, Shower and Grocery shop
  13. 13.
    Optionally, under Upload site images, upload up to 10 images in PNG, JPG or JPEG format.

    It is worth it, because good images, facilities and opening hours help decide whether truck drivers head for your site.

  14. 14.
    Finally, save the site with the button at the end of the form.

3.Result

The new site appears in the list under Sites, and you can now add charging points and define agreement offers for the site.

IMPORTANT: Once the charging points have been created with their data, your backend/CPMS has to be linked to our system.

For many backends/CPMS we already have a plug-and-play solution, but some systems still need a more complex integration. Simply contact support for this.

4.Note

With Plan site, you register a site that does not exist yet. In the Plan site form, the status Planned is preselected for this, so that fleets can express their interest.

This way you can tell whether there is demand before you invest.

Note that visible does not mean usable, because only fleets with an agreement are permitted to charge. So create the appropriate agreement offer after the site has been created.

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