Invoices and credit notes

Depotcharge issues the invoice on behalf of the depot operator and sends it to your fleet's company. So that you can check the invoice, you find all the associated charging sessions in the Reports area, where you can also export the data for your accounting.

1.Prerequisites for fleet managers

Your company has an invoice email address and VAT ID number on file, and your fleet has already charged.

2.Step by step

  1. 1.
    In the sidebar, open Reports.
  2. 2.
    Switch to the Charging sessions tab.
  3. 3.
    In the top right, select the period the invoice covers.
  4. 4.
    If needed, use Columns to adjust which columns are displayed.
  5. 5.
    You can find individual sessions quickly via the Search charging sessions field.
  6. 6.
    Finally, click Export report.

3.Prerequisites for site operators

For the site view, you have created a site at which fleets have already charged.

4.Step by step

  1. 1.
    In the sidebar, open Reports.
  2. 2.
    Switch to the Charging sessions tab.
  3. 3.
    In the top right, select the period you want.
  4. 4.
    If needed, use Columns to adjust which columns are displayed.
  5. 5.
    You can find individual sessions quickly via the Search charging sessions field.
  6. 6.
    Finally, click Export report.

5.Result

You receive the charging sessions of the period as an export.

6.Note

The invoice comes exclusively by email to your company's invoice email addresses, as downloading it in the portal is not yet possible.

Each company receives an invoice for its linked fleets, in which each vehicle is listed on a separate line.

Each company of a site operator receives a credit note overview by email.

All prices are exclusive of VAT, with the tax rate and currency determined by the country of the site.

If an amount is incorrect, contact support with the invoice number at support@depotcharge.com so that we can check the invoice.

Depot operators receive their earnings as a payout from Depotcharge, the amount of which depends on the quantity charged and the tariff set. Depotcharge bears the risk of non-payment by the companies.

For the payout, depot operators enter their VAT ID number, IBAN and BIC in their company's settings, but this is not yet necessary to get started.

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