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FAQs for fleets

  • Where can I get RFID cards?
  • Can I use existing RFID cards from other providers?
  • Where is the UID on my RFID card?
  • Can a vehicle have multiple RFID cards?
  • Why can't I charge with my RFID card?
  • What should I do if an RFID card is lost?
  • Can I reactivate a deactivated RFID card?
  • Can I charge with Autocharge instead of an RFID card?
  • Which vehicles can charge via Depotcharge?
  • Do my drivers need their own account?
  • How do I get an agreement with a site?
  • Can I terminate an agreement?
  • Who sets the charging prices at a site?
  • Do the displayed charging costs include VAT?
  • When and how do I receive my invoice?
  • How do I delete a fleet?

Can a vehicle have multiple RFID cards?

Yes, you can assign several RFID cards to a vehicle, for example when several drivers share a vehicle. To do this, assign each RFID card individually to the same vehicle.

So that each charging session ends up with the right vehicle, however, drivers should only use RFID cards that are assigned to the vehicle in question.

1.Related articles

  • →Assign an RFID card to a vehicle
Previous articleWhere is the UID on my RFID card?Next article Why can't I charge with my RFID card?

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