Depotcharge Logo
For Depot OperatorsFor Fleet OperatorsWhy Depotcharge
Help CenterRegister now
Help CenterFAQsFAQs for depot operators

FAQs for depot operators

  • When is my site visible to and usable by drivers?
  • How can I agree bilateral prices?
  • How do I change my tariff?
  • How can I see who has accepted or terminated an agreement?
  • What does “New charging request” mean, and what do I need to do?
  • What does Depotcharge cost for depot operators?
  • When and how do I receive my payout?
  • Do I need to cancel my existing backend?
  • Can I create a site before it is built?
  • Can I specify which fleets can see my site?
  • What happens if my charging station is offline?
  • How do I terminate an agreement with a fleet?

Do I need to cancel my existing backend?

No, you can keep your existing backend, because Depotcharge runs in parallel to it. You do not need new hardware either, because Depotcharge works with all common OCPP-capable charging stations.

You can read which requirements your station and your backend should meet for the integration in the linked article.

Previous articleWhen and how do I receive my payout?Next article Can I create a site before it is built?

On this page

Back to top
Depotcharge Logo

Europe's leading marketplace for depot charging.

Marketplace

  • For Depot Operators
  • For Fleet Operators
  • Why Depotcharge

Our Solutions

  • ASTAG Charge
  • UTOPIA Charge

Company

  • Imprint
  • Privacy Policy
  • info@depotcharge.com
© 2026 Depotcharge. All rights reserved.